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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristan Bailey

October 3, 2025

5  out of  5
rating by Tristan Bailey
"Amazing service from everyone in the office. Whether I went in the office or called in, they adjusted to my needs beautifully."
We responded:
"Thanks for the review Tristan, and for trusting us with your insurance! Welcome back to Columbus! Scott"
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Alexis Wolfe

September 17, 2025

5  out of  5
rating by Alexis Wolfe
"Thank you to Alyssa for helping me find a better plan that best fits me! She is very knowledgeable in what she does!"
We responded:
"Thanks for the great review Alexis!!! Alyssa loves helping our customers! Thank you for your business, and for trusting us with your insurance needs! My best. Scott"
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Josh Bell

September 5, 2025

5  out of  5
rating by Josh Bell
"Kayla was wonderful and fast. I will definitely be recommending State Farm to everyone I know."
We responded:
"Josh thanks for the great review, and the shoutout to Kayla! We appreciate your confidence in us to handle your auto insurance and renters insurance! My best. Scott"
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Emma Wilson

September 4, 2025

5  out of  5
rating by Emma Wilson
"Great experience with this insurance agency—professional, responsive, and personal. Highly recommend them for anyone looking for reliable and personalized insurance support. Big shoutout to Alyssa she was the best!"
We responded:
"Thanks Emma - shoutout to Alyssa only? Wow. :)"
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Jamie Deaton

September 3, 2025

5  out of  5
rating by Jamie Deaton
"Helpful Staff! Spoke with Kayla today and she was quick to help!"
We responded:
"Thanks for the review Jamie! I appreciate you giving Kayla a shout-out, and we appreciate your business and your confidence in us to handle your auto insurance, life insurance, and homeowner's insurance needs! Scott"
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jake sliter

August 27, 2025

5  out of  5
rating by jake sliter
"Consistent, reliable and affordable. This team is always great to work with! I've regularly worked with Alyssa on multiple investment home policies and she's always friendly and quick to respond to help with whatever is needed."
We responded:
"Hey Jake! Thanks for the great review! We appreciate your confidence in us the handle your auto insurance, homeowner's insurance, and rental dwelling insurance. Thanks for giving Alyssa a shout-out, she is pretty great! My best. Scott"
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Vikrant Damle

August 27, 2025

5  out of  5
rating by Vikrant Damle
"Kayla and Scott Wilson’s Statefarm team is professional and quick to respond. I’d highly recommend them to anyone."
We responded:
"Thanks for the great review Vikrant! Kayla loves helping our customers in a timely manner!! We appreciate you allowing us to help you with your auto insurance and homeowners insurance! My best. Scott"
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Jordan Kelley

August 26, 2025

5  out of  5
rating by Jordan Kelley
"I can always rely on Scott & the State Farm crew for exceptional customer service. Very thankful that I made the switch to State Farm."
We responded:
"Thanks Jordan! We really appreciate your business, and your confidence in us to handle all your insurance! My best. Scott"
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Paul Duncan

August 26, 2025

5  out of  5
rating by Paul Duncan
"I have been with Scott Wilson State Farm for close to 20 years now. They are always quick to respond, give useful recommendatoins and advice and not try to sell things I dont need. Brandy is always responsive and works to get the best rates avalible. Would highly recommend them to anyone."
We responded:
"20 years? That doesn't make us old dudes does it Paul? :) Thanks for the review! We appreciate your business, and I am glad to have Brandy on our team! Thank you to you and Cynthanie! Scott"
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Brittany Miku

August 25, 2025

5  out of  5
rating by Brittany Miku
"Amazing customer service! Kayla was the one that helped us out and she was super helpful and informed us about everything our home insurance covers!"
We responded:
"Thanks for the great review, Brittany! Kayla loves to help our customers understand their coverages! Thanks for trusting us with your homeowner's insurance! We appreciate your business! Scott"
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Hannah Ayala

August 25, 2025

5  out of  5
rating by Hannah Ayala
"Kayla is amazing! Quick to respond and super helpful"
We responded:
"Thanks for the review Hannah! We really appreciate your business, and your confidence in us to handle your auto insurance and homeowner's insurance! Kayla IS amazing! Thanks for giving her a shout-out! My best. Scott"
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Shatawna Foster

August 20, 2025

5  out of  5
rating by Shatawna Foster
"Called in for a quote and spoke with Kayla. Very sweet and made sure to go through everything with me to ensure I was gonna get the best rate!"
We responded:
"Thanks for the review Shatawna! Kayla is great, and we are lucky to have her part of the team here. We hope to write your auto insurance and homeowners insurance soon! Thanks again for the review! Scott"
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Hayley Haste

July 24, 2025

5  out of  5
rating by Hayley Haste
"I can’t say enough good things about my experience with this team at State Farm! From day one, they’ve been friendly, professional, and incredibly helpful. Whether I’m asking about coverage, updating my policy, or filing a claim, they make the process smooth and stress-free. They take the time to explain things in a way that actually makes sense, and I never feel rushed or pressured. It’s rare to find a company that genuinely cares about you, but this office goes above and beyond every single time. If you’re looking for dependable service with a personal touch, I highly recommend this State Farm office. You won’t be disappointed!"
We responded:
"Thanks so much for the well thought-out review Hayley! We really appreciate your confidence you have placed in us. I am so fortunate to have a great team to help with your insurance needs! Thank you for your business, we really do appreciate it! Scott"
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Brittany Percifield

July 17, 2025

5  out of  5
rating by Brittany Percifield
"I love this office. Alyssa is amazing and literally makes every process so easy on us. Will never change even if my prices go up simply for the customer service factor!"
We responded:
"Thanks Brittany for the great review! Alyssa is pretty great! All my employees are incredible. Good for Alyssa to hear it from somebody other than me. Thank you for trusting us with your insurance needs! Scott"
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Cyndi Brown

April 16, 2025

5  out of  5
rating by Cyndi Brown
"Just switched over to State Farm today, Alyssa was very friendly and professional on the phone. Saved me around 80.00 per month. Thank you.."
We responded:
"Thank you for the 5 star review and great comments about Alyssa!!! She is a GREAT team member and loves to help people save money and understand their insurance coverages! My best. Scott"
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Aaron

March 28, 2025

5  out of  5
rating by Aaron
"Prompt to respond, always accessible when needed. Friendly team. And an advocate for his customers"
We responded:
"Thanks Aaron!!!! I really appreciate you and Rebecca's confidence in my office!!!! So glad our wives "fixed us up" so many years ago :)"
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Evan Trotta

March 28, 2025

5  out of  5
rating by Evan Trotta
"I don’t know where to begin with Scott Wilson. My wife (37 weeks pregnant at the time) and I experienced a sudden sewage/plumbing issue resulting in water damage to our home. Scott dropped every and made sure our needs were taken care of. He is extremely personable, genuinely displays compassion, and prompt resolution - all while single handedly being the best dressed insurance agent east of the Mississippi River."
We responded:
"Thanks for the great review Evan! I hope my mom reads this one :) I really appreciate you guys trusting us to your auto, home, and life insurance needs. I love to get the chance to help my clients when they need us! Thanks for the review, Tecova-boot-brother! :)"
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Andrew Wilson

March 27, 2025

5  out of  5
rating by Andrew Wilson
"Promptly and honestly answers any questions/concerns I ever have. It’s good to have an agent that you can trust to be honest and reliable."
We responded:
"Thanks for the awesome review Drew! I appreciate you trusting us to your auto insurance, homeowners insurance, life insurance, and business insurance needs! Scott"
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Jason Yager

March 12, 2025

5  out of  5
rating by Jason Yager
"Theyre always happy to help me out with all my insurance"
We responded:
"Thanks for the review Jason! We appreciate your business, and your confidence in us to handle your insurance needs! Seems like motorcycle season! Enjoy, and BE SAFE! Cheers. Scott"
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April Marsh

February 8, 2025

5  out of  5
rating by April Marsh
"Alyssa is patient and helpful in every way."
We responded:
"Thanks for the review April! Alyssa is working very hard and I appreciate you acknowledging her great service. Thanks for trusting us with your insurance needs! Scott"
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Ky Thach

February 7, 2025

5  out of  5
rating by Ky Thach
"They are very professional, timely, and very helpful and informative. They will take their time to make sure you understand the process. Go see them yall!!"
We responded:
"Thanks Ky for the great review! We appreciate your business and your confidence in us! Scott"
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Karthik B

February 6, 2025

5  out of  5
rating by Karthik B
"Alyssa at State Farm was incredibly helpful in finding the right home and auto insurance policies for me. She patiently explained everything and made sure I understood my options. Her customer service was top-notch!"
We responded:
"Karthik - thanks for the GREAT review! Alyssa is very eager to help people, and it is super kind of you to acknowledge that! Thank you for your business and for trusting us with your insurance needs! "
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Kendall Bandy

January 29, 2025

5  out of  5
rating by Kendall Bandy
"My husband and I have enjoyed working with Scott over the past 3+ years. Quick response times, reasonable pricing, and all around exceptional service are the standard here!"
We responded:
"Thanks for the great rating and comments Kendall!!!! And thank you for trusting us with your life insurance needs! "
Profile photo of Gregory Long

Gregory Long

January 8, 2025

5  out of  5
rating by Gregory Long
"Scott has been my agent for over 15 years. Great service and he goes above and beyond for his clients."
We responded:
"Thanks for the 5-stars and review Greg! Keep that ball-fake strong! :) Thanks for your confidence in us to handle your insurance! "
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Mary Hamlin

January 8, 2025

5  out of  5
rating by Mary Hamlin
"Excellent service. Scott takes the time to answer any question I may have regarding my home or car insurance. I highly recommend him as an agent! The State Farm app is super handy to use. I have all the information I need right at my finger tips. I know I’m covered for what I need and for what’s best for my family."
We responded:
"Thanks Mary for the great review, and mentioning the app. It is super-helpful and easy to use! Thanks for your confidence in us! "